Google is testing AI chatbots to answer medical questions with experts

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New Delhi: Google is testing an artificial intelligence (AI) program to answer questions about medical data, media reported. According to The Verge, Google’s AI tool — Med-PaLM 2 (a variant of PaLM 2), has been being tested since April at the Mayo Clinic (a US-based non-profit organization) research hospital, among others.

The Wall Street Journal first reported the news. PaLM 2 is the language model under Google’s Bard According to the report, the tech giant believes its improved model will be particularly useful in places with “more limited access to doctors.”

Google believes Med-PaLM 2 will be better at healthcare conversations than common chatbots like Bird, Bing and ChatGPT because it was trained on a curated set of medical expert demonstrations.

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Additionally, the report notes that customers testing Med-PaLM 2 will control their data, which will be encrypted and not accessible to Google. According to Google Senior Research Director Greg Corrado, Med-PaLM 2 is still in its early stages.

Corrado said that, while he doesn’t want it to be “a part of his own family’s healthcare journey”, he believes Med-PaLM 2 “takes places in healthcare where AI can be useful and expands them 10-fold”.

Meanwhile, Google has updated its privacy policy, noting that it may use publicly available data to train its artificial intelligence (AI) models. The tech giant changed the wording of its policy over the weekend, substituting “AI models” for “language models.”

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