Online shopping has advantages as well as disadvantages. It is, however, not that bad that makes the headlines more often. From scams to delivery of wrong items, we have seen many users voicing their concerns. Now, adding to the list of cons is a recent incident where a woman said she ordered an Apple Watch from Amazon but received a fake ‘Fit Life’ watch. He also claimed that he made several calls to Amazon India but the customer care executives did not pay attention to his problem. Fed up with the lack of proper customer service, the woman, Sanaya, posted her complaint on Twitter
Sanaya also tagged Apple’s help desk in her tweet. The post has now gone viral.
Sanaya said she ordered an Apple Watch Series 8 on July 8 for Rs 50,900. Estimated delivery date was July 9. After the product was delivered, he said he was surprised to learn that he was given a ‘Fit Life’ watch instead of an Apple Watch.
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“Never order from Amazon,” Sanaya tweeted after being ignored by Amazon customer support when she asked for help. He also posted a few pictures of the product and the receipt.
The tweet has received more than 2 lakh views since it was posted on July 11.
“NEVER ORDER FROM AMAZON!!! I ordered @Apple Watch Series 8 from @amazon on July 8th. However, on the 9th I received a fake ‘FitLife’ watch. Despite multiple calls, @AmazonHelp refused to pick up. Read the image for more details. Get this fix ASAP. @AppleSupport,” Sanaya captioned the post.
Check:
NEVER ORDER FROM AMAZON!!! I am a command @Apple See Series 8 from @Amazon 8th July. However, on the 9th I received a fake ‘Fitlife’ watch. Despite many calls, @AmazonHelp Refused to move. Refer to the picture for more details. Get this solution as soon as possible.@Apple Support pic.twitter.com/2h9FtMh3N2— Sanaya (@sarkaswari) July 11, 2023
After this, Amazon’s official Twitter handle replied to him and said that they are sorry for the problem he faced with his order. They asked him to avoid sharing order details and bank account details on social media, considering it personal information. “Please contact us via DM,” the Amazon help desk tweeted.
Check:
We apologize for the inconvenience you experienced with your order. Please contact us via DM. We will do our best to help. Additionally, please do not provide your order/account details via DM as we consider them to be personal information. – Atib https://t.co/1XyLaGkcaN— Amazon Help (@AmazonHelp) July 11, 2023
Netizens Reaction:
Soon, many online users started commenting on the post.
One user wrote, “What is the need to buy such an expensive product from Amazon?”
Bhai itni mehengi and common cheese amazon se leni hi kyun hai! 🙁
— Sunderdeep – Volklub (@volklub) July 11, 2023
Agreeing, a second user said that one should not buy anything worth more than Rs 10,000 from Amazon.
As a default. Anything over 10k cannot be purchased on Amazon. — Nakul Ruparel (@nakulruparel) July 11, 2023
A few users asked if Sanaya did a video while unboxing the package.
You made a video while unboxing, after the unboxing pictures
— Vishal Turukmane (@vishalturukmane) July 12, 2023
Have you done a video of the unboxing — Akshay (@akshaydurgapal) July 12, 2023
Amazon Prime Day is underway in the US as it offers exclusive deals to its Prime members. It is offering its biggest discount ever on Apple iPhone 14 This annual event will be held on July 15 and 16 in India
